Privacy Policy

Last Updated: June 4, 2026

This Privacy Policy explains how frost-moose collects, uses, and protects your personal information when you interact with our website and services.

1. Information We Collect

We collect information that you provide directly to us when you:

• Submit inquiry forms or contact requests
• Subscribe to our communications
• Engage with our services
• Visit our website (through cookies and similar technologies)

The types of information we collect include:

• Name and contact details (email address)
• Service preferences and inquiries
• Technical information such as IP address, browser type, and device information
• Usage data and website interaction patterns

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide requested services
• Communicate with you about our services and offerings
• Improve our website functionality and user experience
• Analyze usage patterns and optimize our content
• Comply with legal obligations and protect our rights

3. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following circumstances:

• With service providers who assist in our operations (subject to confidentiality agreements)
• When required by law or legal process
• To protect our rights, property, or safety, or that of others
• In connection with a business transfer or acquisition

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and gather analytics data. You can control cookie preferences through your browser settings. For more information, please see our Cookies Policy.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal obligations)
• Object to certain processing of your data
• Withdraw consent where processing is based on consent

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this policy.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website with a revised "Last Updated" date.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

frost-moose
Level 14, 89 Collins Street
Melbourne VIC 3000
Australia
Email: [email protected]